End-to-End Integration Architecture · API Connectors · AI Agent Layer · Human Control Framework
Book, manage, check-in, disruption self-service
Charter quotes, group manifests, contract management, live status
iOS / Android: boarding pass, push alerts, baggage tracking
Roster, FTL, checklists, duty confirm, offline docs
Tech log, defects, work orders, CRS sign-off
Check-in agent, boarding, W&B, BSM generation
Real-time fleet view, IROPS recovery, slot management
ONE Order canonical model, booking lifecycle, exchange/refund
Pub/sub, correlation IDs, event routing, dead-letter queue
Check-in, boarding, W&B, load sheet, gate control
Occurrences, audits, CAR management, MOR workflow
Revenue recognition, invoicing, ERP sync, P&L per flight
Aircraft & crew assignment recommendation. Constraint-aware fleet optimiser.
Early warning on delay cascades. Recovery scenario modelling.
Maintenance window optimisation. Component life clustering.
Qualification gap detection. Fatigue risk scoring. Training trigger.
Empty leg pricing. Load factor optimisation. Demand forecasting.
Occurrence correlation. Risk pattern detection. MOR draft generation.
Proactive passenger notifications. Disruption message drafting.
KPI narrative. Variance explanation. Forecast commentary.
All aircraft swaps, crew reassignments, slot changes, go/no-go decisions require explicit OCC controller approval. AI provides ranked options.
No maintenance release executes without licensed certifying engineer CRS signature. AI schedules and flags; human certifies airworthiness.
Crew discretion, medical grounding, training deferrals, and qualification exceptions require named accountable manager approval with audit log.
All MOR submissions, risk acceptances, and corrective action closures require Safety Manager signature. AI drafts; human is legally accountable.
Charter pricing overrides, credit limits, refund exceptions, and ERP journal entries above threshold require dual-approval from Finance and AM.
PSS · DCS · Flight Ops · Disruption Mgmt
GDS Distribution · PSS · AirCentre
Type B · Flex API · Aircom · Baggage
FOS · Flight Planning · Datalink · OOOI
Scheduling · Crew · FTL · Dispatch
MRO · Dispatch · Tech Log · Parts
ERP · Finance · Revenue · Analytics
PNRGOV · iAPI · e-Gate · TIMATIC
Revenue, yield, charter margins, load factors
Utilisation, reliability, delays, block hours
FTL compliance, utilisation, qualifications
MTBF, cost per tail, AOG duration, defects
SPIs, occurrences, audit trends, MOR frequency
Per-flight P&L, cash flow, budget vs actual